Frequently Asked Questions

Q: Do we need to bring bedding, towels, grills?

A:  Wickiup supplies all of your bedding and towels.  We do have extra blankets, pillows and and towels if needed.  We do provide a charcoal grill outside of every cabin but you will need to provide the charcoal. 

Q: What time can we check in and when do we have to be out by?

A: Check in is at 3PM and check out at 10AM.  If you have special needs and your cabin is ready,  we see no problem in you checking in a little early.  We request that you please call us before you arrive early.  We have a tight schedule with 20 cabins and few hours between check out and check in and ask for your consideration in those really busy times so we don't have to move our check in times back.

Q: Can I cancel my reservation?

Outside of 30 days, your deposit will be refunded if we can re-rent your entire stay.                                                                                        

Q: Is there air conditioning and heat in the cabin?

A: All cabins do have a gas heater.  Wickiup is located at the bottom of what is called "ice box canyon."  Most of our guests will use their heaters for the whole season.  The warmest part of the day is usually the part of the day where you are out exploring the beautiful black hills.  We do have extra box fans for use if needed.

Q: Is there WIFI and cell reception?

 A:  Broadband WIFI is available at Wickiup and 2021 will be our first test of the new fiber as we actively add new routers and access points across our property.  Cell reception can be limited depending on Black Hills traffic but most cell phones have wifi calling and are capable of hitting our internet for calls.  We do have a land line phones available for emergencies.

q: Where do I get firewood?

A: There is firewood scattered on the mountainside and if we have time we often help put some together. We also try to buy bundled wood for resale when we can find it available.