At Wickiup Cabins, we don't have a ton of policy's. Of course we all need to know what the majority of our guests expect when they visit us. The campfire pit is a great place to congregate with music, stories, laughter and sometimes just quiet time to reflect. We expect quiet by 10 PM and EXTREME quiet by 10:30 PM. There are many sleeping porches within shouting distance of the fire-pit and our guest's rest, comfort and security is our NUMBER 1 priority.
Occasionally we rent all the cabins to one group and they set many of our rules for that time frame. During the bike Rally we loosen the quiet time rules slightly, but most are tired from long days of riding and all the fun just wears a person out, specially for those of us aging bikers.
Dogs are welcome with a charge of $15/day for dogs under 25lbs. $25/day for dogs 25 to 60 lbs and $35/day for dogs over 60lbs. They must be leashed and picked up after and I'm the lucky guy you get to deal with if they are not paid for in advance. Our housekeeping spends great amounts of time assuring non dog lovers of a clean facility.
Our linens and towels are not rags. We have quantities of rags for bikes, cars, boots, pets, makeup and what have you. Our rates are actually lower than in the early 2000's due to this being a family run conservative operation. We want all families to be able to share what we have and this helps us accomplish this.
It is the responsibility of the last person at the campfire (adult) to put the fire out cold with the water hose provided.
There is firewood on the mountain side and when there is time we provide wood or the help to get the wood cut.
Our booking and cancellation policy is: 1/2 down for cabin rentals at the time of booking and the balance due at check in. If it is a family reunion, wedding or multiple group booking of any type, the deposit is 1/2 at date of reservation and the balance due 30 days prior to check in so we can work to get those cabins rented to those guests not able to rent due to that large booking.
The Sturgis Motorcycle Rally bookings are: 1 night due at time of booking. 1/2 due on Jan. 1st with remaining balance due on May 1st.
Cancellations are: Fully refundable on any cabin as long as we can re-rent your cabin for your entire stay. We work very hard at re renting for you and almost always with any reasonable amount of time get the job done.
At Wickiup Cabins we pride ourselves on quick answers to your requests. Our office hours are from 8 AM to 6 PM daily with a couple hours out for church on Sunday morning.
The phone is always on our hip so a call if there are questions or issues is what we expect whether is it before or after hours. We like the before and after hours calls to be for reservations and issues that need attention and will be more than willing to help plan your day during our working hours. That said, you the guest are who we serve.