Wickiup Policies
At Wickiup Cabins, we don't have a ton of policy's. Of course we all need to know what the majority of our guests expect when they visit us. The campfire pit is a great place to congregate with music, stories, laughter and sometimes just quiet time to reflect. We expect quiet by 9:30 PM and EXTREME quiet by 10:00 PM. There are sleeping porches not far from the fire-pit and our guest's rest, comfort and security is our NUMBER 1 priority.
Occasionally we rent all the cabins to one group and they set many of our rules for that time frame. During the bike Rally we loosen the quiet time rules slightly, but most are tired from long days of riding and all the fun just wears a person out, specially for those of us aging bikers.
Dogs are welcome with a charge of $20/day per dog under 20lbs. $30/day per dog 20 to 50 lbs, $40/day per dog over 50lbs. No more than 2 dogs per cabin. They may not enter any other cabin than the one they occupy. They must be leashed, picked up after and paid for in advance. Our housekeeping spends great amounts of time assuring non dog lovers of a clean facility. A doggie day care has this opportunity for a secure staycation for your pet if you wish for possibly a less costly arrangement. Rover.Com for boarders closer to Wickiup Cabins or the pros in Spearfish: https://www.spearfishgroomandboard.com/boarding.html
Our linens are not rags and you will be charged if used as such. All cabins have a small supply of rags for your purposes and we have loads more which can be asked for.
It is the responsibility of the last person at the campfire (adult) to put the fire out cold with the water hose provided.
There is firewood on the mountain side and when there is time we often help with wood. When available, we buy bundles for resale.
Our booking policy is: 1/2 down for cabin rentals at the time of booking and the balance due at check in. If it is a family reunion, wedding or multiple group booking of any type, the deposit is 1/2 at the date of reservation and the balance due 120 days prior to check in so we have time get those cabins re-rented if cancelled by you. All online bookings require a 5 day minimum, anything less must be requested through phone or email to fit the cleaning and maintenance schedule with the limited help available.
The Sturgis Motorcycle Rally bookings are: 1/2 due at time of booking and the balance due on May 1st.
Cancellations are: All cancellations are refunded when your entire stay is fully rebooked, minus a 25$ operations rebooking charge. We work very hard at re renting for you and almost always with any reasonable amount of time get the job done. No refunds under 30 days out.
At Wickiup Cabins we pride ourselves on quick answers to your requests. Our office hours are from 8 AM to 5 PM daily with a couple hours out for church on Sunday morning.
The phone is always on our hip so calls during business hours are expected. We like the before and after hours calls to be for reservations and issues that need attention and will be more than willing to help plan your day during our working hours. That said, you the guest are who we serve.